Refund Policy

We stand behind our patterns and your satisfaction is very important to us. However, because our patterns are digital goods delivered via download, we generally don’t offer refunds.

We will consider each refund request on a case-by-case basis. Refund requests must be made within thirty (30) days of your original purchase in order to be considered.

To request a refund, send an email to admin@knitq.com or use our contact form.